What Information We Collect?
For providing our services, we may collect, store and use the following Information related to you:
- Information about malicious applications, files and other potential threats on your tablet, mobile phone or other applicable device and their behaviors and origins;
- Information about your device including device ID, apps of the third party installed on the device, manufacturer of the device, internet history and bookmarks, screen size and model of the device, the mobile network you use but not the phone number;
- Information we collected as you use our services, such as certain Log Data and public information.
- Location. Upon your choose to use the locate family feature and you establish the contact with your family, you consent that with your family consent, we could collect the location of your family to let you know the above family location.
- “Log Data” is technical information that is automatically collected by us when you use our services, including:
- Error log and a DUMP file automatically generated when an unexpected error occurs or an application crashes; and We do not collect your personal identifiable information when you using our product, such as name, phone number,physical address.
- The number calling or called not including in the contact of the end user’s device and the number marked as the spam or the merchant number submitted by the end user.
- Call Log not including the private information.
- Your email address: not including any information of this email account except the address. Please refer to our Customer Services to learn more about the benefits that we could bring about through email channel.
How We Use Your Information
We may use your Information for any of the following purposes:
- to provide our services to you;
- to find out the reason that the error occurred or app crashed and improve the quality of the product;
- for customer service, security, fraud-detection, archival and backup purposes in connection with the provision of our services;
- to better understand how you access and use our services, for the purposes of trying to improve our services and to respond to customer desires and preferences, including language and location customization, personalized help and instructions, or other responses to your and other customers’ usage of our services;
- to help us develop our new services and improve our existing services;
- to assess the effectiveness of and improve advertising and other marketing and promotional activities on or in connection with our services;
- for the purposes of software verification or administering software upgrades;
- for allow you to participate in surveys about our products and services.
- Provide the end user with the spam number or the merchant number notice.
Sharing Of Your Information
We do not sell, trade, or otherwise transfer to outside parties your personally identifiable information.
We may disclose your Non-personal information: To trusted third parties who assist us in operating our website, conducting our business, cooperation with us or servicing you, so long as those parties agree to keep this information confidential. We will access, use or disclose your information with other organizations or entities for reasons that required by any applicable law, regulation, legal process or enforceable governmental request; Detect, prevent, or otherwise fraud, security or technical issues;Protect against harm to the rights, property or safety of Struggle Monkey, our users or the public as required or permitted by law.
Struggle Monkey is very concerned about safeguarding the confidentiality of your information. We do not collect Personal Information, and we employ administrative, physical and electronic measures designed to protect your Non-Personal Information from unauthorized access and use. Please be aware that no security measures that we take to protect your information is absolutely guaranteed to avoid unauthorized access or use of your Non-Personal Information which is impenetrable.
We ask that you not send us, and you not disclose, any sensitive Personal Information (e.g., information related to racial or ethnic origin, political opinions, religion or other beliefs, health, sexual orientation, criminal background or membership in past organizations, including trade union memberships) on or through an Application, the Services or the Site or otherwise to us.
Our company offers you various benefits including:
• Support you dealing with any trouble of your smartphone.
• Keep you informed with newsletters about promotion campaign or complimentary program.
• Keep you informed with updates and upgrades from our app.
These programmes above will be sent to your email address to assure there is nothing missed.
We do not provide service focus on Children. If you are under 13, you may use our website when you are with a parent or guardian.